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Pemex-Industrial Fluid Power
Challenge
It is often the case that the parts built by Grover play a small role in something much bigger. That is the case in Grover's indirect connection to PEMEX, Mexico’s state-owned petroleum company. A worldwide seal distributor contacted Grover Corporation to create replacement rings for torque converters that would then be used by PEMEX. Grover’s challenge was to create replacement elastomer/cast iron ring sets that could be used in the rebuilding process.
Solution
Grover brought the value of a thorough and dependable process along with knowledgeable people and flexibility to create an exceptional product that added value to the end result. Grover’s knowledgeable people realized the value in understanding the properties of the original rings, took a sample of them and sent them out for a comprehensive metallurgical analysis to determine their unique chemical and physical properties. With this baseline information, Grover was able to add value by producing the replacements with superior material qualities better suited to the application, thus far exceeding the sealing characteristics of the original rings.
End Result
Grover works collaboratively with customers in many sectors of the global marketplace. It is not only the work they do, but how they do it that is important. In this case, a meticulous and collaborative research process helped Grover understand the application, recognize original material properties and identify the chemical and physical properties necessary to improve the performance of the rings. After thorough analysis and comprehensive research, Grover was able to create a product with improved physical and chemical characteristics to provide for longer life and reduced down-times for all parties involved.
Grover understands that each company's needs are unique...and so are their products and services. Through a collaborative process like the one outlined in this example, Grover can help the customer design and engineer world competitive products. They provide the quality customers expect and the flexibility they need while meeting the lead times they demand. By listening to customers, Grover employs a flexible and adaptable approach to meeting primary customer needs: customized service, short lead times and high quality products.
Dedicated. Committed. Responsive. Accommodating. These are some of the founding principles of Grover Corporation and some of the words used to describe Grover's customer service today.
Contact Grover with your engineering or installation challenges and we will apply the same methodologies to improve the performance and competitiveness of your products.